This privacy policy describes how www.aromahshop.com (the “Site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase from the Site.

Collection of personal information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what personal information we collect and why.

Device information

• Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products visited, search terms and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
• Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, beacons or pixels.
• Disclosure for business purposes: shared with our processor Shopify. Order information.
  

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processors Shopify and PayPal.

Customer support information

• Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address and telephone number.
• Purpose of collection: to provide products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risks or fraud, and where this corresponds to the preferences you have shared with us, provide you with information or advertising regarding our products or services.
• Collection Source: Collected from you.
• Disclosure for business purposes: shared with our processors Shopify, PayPal or Stripe.

Customer Support Information

• Examples of personal information collected: Email address.
• Purpose of collection: to provide customer support.
• Collection Source: Collected from you.
• Disclosure for commercial purposes: G-Suite

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example :

• We use Shopify to power our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy .
• We may share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other legal request for information we receive, or to protect our rights.

BEHAVIORAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example :

• We use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en . You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout .
• We share information about your use of the Site, your purchases and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through cookies or other similar technologies (to which you may consent, depending on your location).

For more information on how targeted advertising works, you can visit the Network Advertising Initiative (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising /how-does-it-work .

You can opt out of targeted advertising by following the links below:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING- https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads ]

Use of personal information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

LEGAL BASIS

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following legal bases:

• Your consent;
• The execution of the contract between you and the Site;
• Compliance with our legal obligations;
• Protection of your vital interests;
• The accomplishment of a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

CONSERVATION

When you place an order on the Site, we will keep your personal information on file unless and until you ask us to delete it. For more information about your right to erasure, please see the “Your Rights” section below.

AUTOMATIC DECISION

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making has a legal effect on you or significantly affects you .

We do not engage in full automated decision-making that has legal or other significant effect using customer data.

Our Shopify processor uses limited automated decision-making to prevent fraud that has no legal or other significant effect on you.

Services that include elements of automated decision-making include:

• Temporary deny list of IP addresses associated with repeated failed transactions. This refusal list is kept for a few hours.
• Temporary denial list for credit cards associated with blacklisted IP addresses. This refusal list is kept for a few days.

COOKIES

A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use several types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the site, for example if it is their first visit or if they are a frequent visitor.

COOKIES NECESSARY FOR THE OPERATION OF THE SHOP

_ab Used in connection with access to administration. _secure_session_id Used in connection with storefront navigation. cart Used in connection with the shopping cart. cart_sig Used in connection with the payment process. cart_ts Used in connection with the payment process. checkout_token Used in connection with the payment process. secret Used in connection with the payment process. secure_customer_sig Used in connection with customer login. storefront_digest Used in connection with customer login. _shopify_u Used to make it easier to update customer account information.

REPORTS AND ANALYZES

_tracking_consent Tracking preferences. _landing_page Tracking landing pages. _orig_referrer Landing page tracking. _s Shopify analytics. _shopify_s Shopify analytics. _shopify_sa_p Shopify analytics in relation to marketing and referrals. _shopify_sa_t Shopify analytics in relation to marketing and referrals. _shopify_y Shopify analytics. _y Shopify analytics.

How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in different ways. Please keep in mind that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, usually located in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or sites such as www.allaboutcookies.org .

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

DO NOT FOLLOW

Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such signal from your browser.

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for operational, legal or regulatory reasons.